SHARE Program

Resources for Dispatchers and Call-Takers

Studies and Articles

• Saving Lives from Sudden Cardiac Arrest in Your Community
• Dispatcher-Assisted CPR: What You Need to Know
• A Scientific Statement from the American Heart Association: Emergency Medical Service Dispatch Cardiopulmonary Prearrival Instructions to Improve Survival from Out-of-Hospital Cardiac Arrest. January, 2012.
• Public safety dispatchers enlist public to save lives. Arizona Republic. Nov. 9, 2011
• CPR with Chest Compression Alone or with Rescue Breathing. The New England Journal of Medicine, July 2010
• Compression-Only CPR or Standard CPR in Out-of-Hospital Cardiac Arrest. The New England Journal of Medicine, July 2010
• Dispatcher-Assisted CPR for Patients Not in Cardiac Arrest
• Dispatcher-Assisted CPR and Survival in Cardiac Arrest

Quality Assurance

• Report on Suspected Cardiac Arrest Audio Recordings, February 2, 2012
• Telephone-Assisted CPR QA Evaluation

Audio Files

• Audio File Examples of Dispatcher-Assisted CPR

Sample CPR Protocols

• Sample Protocols for Indentifying Cardiac Arrest and Providing Telephone-Assisted CPR Instructions